Everything You Need to Know About IAMenu
IAMenu is the first digital menu platform with real artificial intelligence built in. We know there can be many questions when adopting a new tool, especially one that includes AI. That is why we have compiled the most frequently asked questions from our users, organized by topic.
If your question is not here, contact us and we will respond within 24 hours. We offer native support in English, Spanish, French, German, Italian, and Portuguese.
Yes. The Free plan is free forever (50 products, 1 language). Professional trial: 14 days, no card.
No. If you can use WhatsApp, you can use IAMenu. GASTON guides you by voice or text.
29 languages with automatic contextual gastronomic translation.
Yes. 14 EU allergens automatically with contextual AI.
We have organized questions into the most relevant categories for restaurant, hotel, cafe, and food truck owners. Each answer includes practical information you can apply immediately.
Unlimited languages with AI. IAMenu uses advanced AI technology that can translate into any language in the world. Plans include: Free (1 language), Professional (unlimited with AI), Enterprise (custom solution).
No. We use the OpenAI API, not their training models. Your data (dish names, prices, ingredients) is sent for processing and discarded afterward. OpenAI does not retain API data for training. We comply with GDPR and you can request data deletion at any time.
All AI results are editable by you. Translations, allergens, descriptions, and images are generated as suggestions. You decide whether to publish, modify, or discard them. If you mark something as "reviewed", the AI will not overwrite it in future updates.
Yes. IAMenu works worldwide. The 14 EU allergens also cover US requirements (9 FDA allergens), UK (Natasha's Law), and most countries. We support 20+ currencies for menu prices and process payments in EUR with automatic conversion.
Yes. You can import your existing menu in several ways: manually (GASTON helps you create it quickly), by photo (Vision AI reads your PDF/photo menu and creates products), or by CSV (bulk import). The typical process takes 15-30 minutes.
Email support within 24h in 6 languages (EN, ES, FR, DE, IT, PT). The Premium plan includes priority support. The Enterprise plan includes a dedicated account manager and 99.9% SLA.
10 professional templates designed by chefs (Modern, Classic, Premium, Chalkboard, Minimalist, Elegant, Rustic, Vibrant, Coastal, Mediterranean) versus 1-2 generic ones from competitors. Customize colors, typography, logo, and content density.
Yes, IAMenu is the only app worldwide that offers this. Say "create a Pizzas category with 10 classics" and GASTON executes it instantly. 0 competitors offer this feature.
Update 50 products with 1 message. Example: "raise all drinks by 1 euro" and GASTON applies it in seconds, versus 50 manual clicks that would take 30 minutes.
Perfect for hotels. Multi-menu (breakfast, lunch, dinner, room service, pool bar), rare languages instantly, PDF with custom branding. Discover more on our hotel use cases page.
Restaurants across Europe trust IAMenu to manage their digital menus.