Frequently Asked Questions
Everything you need to know about IAMenu
Everything You Need to Know about IAMenu
IAMenu combines a customer-facing digital menu with assisted content, publishing and restaurant workflows. These answers explain what the product does, what each plan includes and where human review remains essential.
If your question is not here, contact IAMenu support. Product availability and plan limits can change, so the current pricing page and in-product limits are the source of truth.
Quick Answers
Is it free?
IAMenu has no permanent free plan. New accounts receive a 14-day Professional trial without a credit card; paid plans start at €19/month.
Do I need tech knowledge?
No. If you can use WhatsApp, you can use IAMenu. Gaston guides you by voice or text.
How many languages?
A 29-language catalog, with 2, 4 or 8 active languages on Starter, Professional and Premium.
Does it detect allergens?
AI suggests possible matches among the 14 EU categories; the restaurant verifies recipes, suppliers and cross-contact.
Topics Covered in Our FAQ
We have organized questions into the most relevant categories for restaurant, hotel, cafe, and food truck owners. Each answer includes practical information you can apply immediately.
Traducciones
IAMenu has a 29-language catalog. Starter, Professional and Premium allow 2, 4 and 8 active languages respectively. AI prepares culinary translation drafts, including customer-facing allergen labels, and the restaurant reviews them before publishing.
AI Features
Translations
IA Features
Compliance
Pricing
Features
Onboarding
Ease of Use
Analytics
Customization
QR
Limits
International
Reservations
Ordering
Orders
Marketing
Reviews
Additional Questions about AI and Security
Is my data used to train AI models?
IAMenu uses API providers under their applicable business-data terms. Processing and retention depend on the service and IAMenu configuration; consult the current privacy policy or contact support for the data flow relevant to your account.
What if the AI makes a mistake?
All AI results are editable by you. Translations, allergens, descriptions, and images are generated as suggestions. You decide whether to publish, modify, or discard them. If you mark something as "reviewed", the AI will not overwrite it in future updates.
Does IAMenu work in countries outside Europe?
The web product can be used internationally and menu prices can use supported currencies. Allergen and consumer-information rules differ by jurisdiction; IAMenu is not a legal certification and does not process customer card payments.
Can I migrate from another digital menu tool?
Yes. You can create content manually or import supported PDFs, images, Word files and spreadsheets into an editable draft. Review every product, price and regulated field before publishing.
What level of support do you offer?
Support availability depends on the current plan and service terms. Contact support or check the pricing page for the response channel and priority included with your account.
How many PDF templates does IAMenu have?
IAMenu includes multiple PDF layouts with configurable branding and content options. The exact templates available are shown in the PDF editor; generated PDFs are fixed snapshots of the reviewed menu.
Can I create my menu by voice?
Premium includes voice interaction with Gaston for authorised restaurant workflows. Transcription and AI output can be wrong, so review the resulting actions and content.
What are Gaston bulk operations?
Gaston can apply supported changes across multiple products from one authorised request. Review the proposed scope and resulting prices or content before publishing.
Does IAMenu work for hotels?
Yes. Hotels can organise separate menus for services such as breakfast, room service or a pool bar, then publish reviewed language versions and QR access according to plan limits.
Restaurants across Europe trust IAMenu to manage their digital menus.